About the group:

The team works in a high diversity and energetic environment, strives to create excellent customer experience to internal customers and involve in continuous improvements through Project Managements and collaboration with HR Shared Services organizations.

About the role - you will:

• Handle employees’ queries via email, chats or phone call as a HR Shared service representative 
• Manage employee personnel file and data management
• Be responsible for regional HR Shared Services activities and transactional processing
• Be assigned to HR Shared Services Center project to optimize and automate HR Business Processes

About you:

• Effective problem-solving capabilities – as evidenced by a track record of finding feasible solutions to complex problems, especially in an environment with incomplete information and tight deadlines
• Resilience – as evidenced by the courage to maintain a positive attitude when faced with obstacles and the willingness to develop alternative approaches to overcome them
• Sound Communication skills – as evidenced by the ability to educate and influence employees and stakeholders through written and oral communications
• Feel motivated when successfully create high touch experience to your customer 
• Prefer to challenge yourself and learn new things everyday 
• Proficient in Thai or Mandarin language (as required in the job requirement to support HR Asia)
• Willing to work on contract employment basis

Your experience includes:

• Project management – as evidenced by the capability to plan and execute a project/initiative to completion
• The ability to develop and implement processes and procedures to enable optimum performance of our technology solutions
• The ability to apply analytical approach, emphasize a logical, rational approach to tackling new ideas, sorting information, and discovering creative solutions from data analysis
• HR Shared Services activities and processing (added advantage)